Effective Date: September 9, 2026
 

Hat Rack Theatre Co. respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, communicate with us, make a donation, purchase tickets, sign up for communications, participate in our programs, or otherwise interact with Hat Rack Theatre Co.
 

Information We May Collect

We may collect information that you voluntarily provide to us, including your:

• Name

• Email address

• Mailing address

• Telephone number

• Donation or transaction information

• Ticketing or event information

• Communication preferences

• Information submitted through forms, surveys, applications, or inquiries
   

Our website and third-party service providers may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.
 

How We Use Information

Hat Rack Theatre Co. may use information we collect to:

• Process donations, registrations, ticket purchases, or other transactions

• Communicate with patrons, donors, artists, volunteers, sponsors, and community members

• Provide information about performances, programs, events, fundraising activities, and organizational news

• Respond to questions, applications, requests, or inquiries

• Maintain appropriate organizational and financial records

• Improve our website, programming, communications, and audience experience

• Protect the security and integrity of our website and operations

• Comply with applicable legal, financial, and regulatory requirements
   

Donations and Payment Information

When you make a donation, purchase tickets, or complete another financial transaction, payment information may be processed by a third-party payment, ticketing, or fundraising provider. Hat Rack Theatre Co. does not necessarily receive or retain complete credit or debit card information processed through those services.
 

Third-party providers maintain their own privacy and security practices, and we encourage you to review their policies when using their services.
 

Sharing of Information

Hat Rack Theatre Co. does not sell your personal information.

We may share limited information with trusted service providers when necessary to operate our website, process transactions, manage ticketing or donations, distribute communications, provide programs or events, or perform other services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, safety, or security of Hat Rack Theatre Co., our patrons, artists, volunteers, or others.
 

Email Communications

If you choose to receive email communications from Hat Rack Theatre Co., we may send you information about upcoming performances, events, fundraising efforts, programs, and organizational news.
 

You may unsubscribe from promotional email communications at any time by using the unsubscribe option included in those communications or by contacting us directly.
 

Cookies and Website Analytics

Our website or third-party services used in connection with the website may use cookies or similar technologies to support website functionality, understand how visitors use the site, and improve the online experience.

Your browser may allow you to limit or disable cookies. Doing so may affect certain website features.
 

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including ticketing, donation, social media, or other external platforms. Hat Rack Theatre Co. is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
 

Children’s Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without appropriate parental or guardian involvement. If we become aware that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to remove it.

Participation by minors in Hat Rack Theatre Co. productions, auditions, educational activities, or other programs may involve separate forms, permissions, releases, or privacy practices appropriate to those activities.
 

Data Security

We take reasonable administrative and technical measures to safeguard personal information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
 

Your Information

You may contact Hat Rack Theatre Co. to ask about personal information you have provided to us or to request that we update or remove information from our records, subject to any information we are required or permitted to retain for legal, financial, contractual, or operational purposes.
 

Changes to This Privacy Policy

Hat Rack Theatre Co. may update this Privacy Policy periodically as our website, programs, technology, or organizational practices evolve. Updates will be posted on this page with a revised effective date.

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Contact Us

Questions or concerns regarding this Privacy Policy or Hat Rack Theatre Co.’s privacy practices may be directed to:

Hat Rack Theatre Co.
San Luis Obispo, California
Email: zach@hatracktheatreco.org
Website: hatracktheatreco.org